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[1.31] If your game crashes - Post here

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#60586

Re: *NEW NEW* If your game crashes - Post here

IJoe wrote:
Sounds pretty much like RAM deficiency. Try closing all programs, unneeded ATM. You can monitor your RAM usage through process monitor (ctrl+alt+del), or with a help of some utility like statbar.
Mainly, people tend to stick with anti-virus software, though it is of no use, when the game is running, really. But basically, CLOSE EVERYTHING, unless you really need it.


Ok I've just done a little experiment. Here is what I did before I started the game:

Downloaded 'Advanced SystemCare' which gave me a RAM usage bar near the clock on my screen. When I haven't got any games or internet running it is at about 80% (1600mb roughly).
I entered the game and reduced my settings until the settings bar was green and about halfway along (that's well within acceptable settings I think?).
Lastly I made a 2vs2 computer match.

On entering the game my RAM dropped to about 25% free RAM.

After about 20 minutes the game froze. However I looked at the RAM usage while the game was frozen and it was at about 30-40% (I would have thought it would need to be under 10% in order for the game to crash?).

Any ideas?
#60588

Re: *NEW NEW* If your game crashes - Post here

TyrantOfUtumno wrote:
IJoe wrote:
Sounds pretty much like RAM deficiency. Try closing all programs, unneeded ATM. You can monitor your RAM usage through process monitor (ctrl+alt+del), or with a help of some utility like statbar.
Mainly, people tend to stick with anti-virus software, though it is of no use, when the game is running, really. But basically, CLOSE EVERYTHING, unless you really need it.


Ok I've just done a little experiment. Here is what I did before I started the game:

Downloaded 'Advanced SystemCare' which gave me a RAM usage bar near the clock on my screen. When I haven't got any games or internet running it is at about 80% (1600mb roughly).
I entered the game and reduced my settings until the settings bar was green and about halfway along (that's well within acceptable settings I think?).
Lastly I made a 2vs2 computer match.

On entering the game my RAM dropped to about 25% free RAM.

After about 20 minutes the game froze. However I looked at the RAM usage while the game was frozen and it was at about 30-40% (I would have thought it would need to be under 10% in order for the game to crash?).

Any ideas?

Yeah, it's definitely the RAM deficiency - the game crashes the very moment it experiences the RAM shortage, then the RAM usage drops, since the game isn't really running.
Get your RAM usage below 1Gb before you start the game, or else - get more RAM.
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Last edited March 15, 2011 at 9:33 PM by IJoe

#60591

Re: *NEW NEW* If your game crashes - Post here

IJoe wrote:
Yeah, it's definitely the RAM deficiency - the game crashes the very moment it experiences the RAM shortage, then the RAM usage drops, since the game isn't really running.
Get your RAM usage below 1Gb before you start the game, or else - get more RAM.


As I say, without any games running my RAM usage is about 500mb, meaning I have 1500mb free.

Also I just tried Opposing Fronts - my RAM did exactly the same thing when I started a match with that, went down to about 20-25% free. Though I didn't play that game out to see if it crashed, it has very rarely crashed in the past.
#60593

Re: *NEW NEW* If your game crashes - Post here

@IJoe
You cannot compare an Intel Celeron and a Core 2 Duo, it's like comparing a Mitsubishi Lancer with a bicycle.

@TyrantOfUtumno
As you have an unreliable processor, i don't think you can play this game properly with your current PC.

The problem that celerons have is that they have less cache memory and their bus transfer speed is lower than other models, creating a severe bottleneck between ram/hdd/processor... and that happens because isn't a processor designed for gaming but for casual use.

Remember that EF uses more resources than ToV, hence the crash. Also, skirmish matches seems to cause more crashes than PvP.
Mors Indecepta

Might controls everything, and without strength you cannot protect anything. Let alone yourself...

Last edited March 15, 2011 at 9:56 PM by blackbishop

#60596

Re: *NEW NEW* If your game crashes - Post here

TyrantOfUtumno wrote:
As I say, without any games running my RAM usage is about 500mb, meaning I have 1500mb free.

Also I just tried Opposing Fronts - my RAM did exactly the same thing when I started a match with that, went down to about 20-25% free. Though I didn't play that game out to see if it crashed, it has very rarely crashed in the past.

Well, sorry to hear that, man. :'(  Just tried to help you out.
Hope, you can find some solution to your problem.

Post Merge: [time]1300227774[/time]

Hey, I've almost forgotten: try running the game without EF launcher (through the separate shortcut), see this thread http://easternfront.org/forums/index.php?topic=5312
use some tweaks, listed there, as well.
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If you want a picture of the future,
imagine a boot stamping on a human face
— forever.

Last edited March 15, 2011 at 10:22 PM by IJoe

#60599

Re: *NEW NEW* If your game crashes - Post here

That's a good suggestion, i remind someone said EF launcher was giving him problems of "stability" on his pc. He said his problems gone once he stopped to use the launcher :-\.
Mors Indecepta

Might controls everything, and without strength you cannot protect anything. Let alone yourself...
#60602

Re: *NEW NEW* If your game crashes - Post here

blackbishop wrote:
@TyrantOfUtumno
As you have an unreliable processor, i don't think you can play this game properly with your current PC.

The problem that celerons have is that they have less cache memory and their bus transfer speed is lower than other models, creating a severe bottleneck between ram/hdd/processor... and that happens because isn't a processor designed for gaming but for casual use.

Remember that EF uses more resources than ToV, hence the crash. Also, skirmish matches seems to cause more crashes than PvP.


Aye I guess I'll stick with Opposing Fronts for the time being. Eventually when I get a better PC I'll try EF again.

[quote=Ijoe]Well, sorry to hear that, man.  Just tried to help you out.
Hope, you can find some solution to your problem.[/quote]

Np, thanks for the help, looks like RAM is the problem and the processor as well.

[quote=blackbishop]That's a good suggestion, i remind someone said EF launcher was giving him problems of "stability" on his pc. He said his problems gone once he stopped to use the launcher [/quote]

Hmmm so shutting down the launcher before I set up a match might help? Or is this in response to someone else?
#60606

Re: *NEW NEW* If your game crashes - Post here

@TyrantOfUtumno
That above (of mine and of Blackbishop's) is addressing your issue. Try it out: don't run the EF launcher at all (after all updates are done). Just create a separate shortcut (use the link, I gave in my previous post to consult you). They say, it helps.
Best wishes!
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If you want a picture of the future,
imagine a boot stamping on a human face
— forever.
#60624

Re: *NEW NEW* If your game crashes - Post here

IJoe wrote:
@TyrantOfUtumno
That above (of mine and of Blackbishop's) is addressing your issue. Try it out: don't run the EF launcher at all (after all updates are done). Just create a separate shortcut (use the link, I gave in my previous post to consult you). They say, it helps.
Best wishes!


Ok I've created the non-launcher shortcut. I'll test it out tomorrow to see if it performs better. :)
Post Merge: [time]1300297704[/time]

Ok I've just tried a 4 vs 4 skirmish. It seemed to be going well for a while, I thought it might have been fixed, but at about 25mins in it crashed. There didn't seem to be more units in play than at any other point in the game though. I could understand if I had tried to build a big army and then the game crashed but the amount of units didn't seem anymore than at any other point.

Last edited March 16, 2011 at 5:48 PM by TyrantOfUtumno

#60807

Re: *NEW NEW* If your game crashes - Post here

blackbishop wrote:
donghaijie wrote:
blackbishop wrote:
Thanks for your cooperation guys! Your reports, along with many others from the previous pages have been submitted.

Let's hope that bugs will be fixed :).

when  they can fix that ?  :-\

Don't know. Let's hope soon.

:-\  not fixed ?
#60826

Re: *NEW NEW* If your game crashes - Post here

ALL THE TIMES I TRIED TO PLAY SKIRMISH WITH RUSSIANS MY PC CRASHED AFTER 15 MINUTES.I CHANGED THE GAME SETTINGS FOR THE GRAPHICS TO "LOW" AND I PLAYED MY FIRST WHOLE GAME WITHOUT ANY PROBLEMS.TRY IT.
#61093

Re: *NEW NEW* If your game crashes - Post here

hatzi wrote:
ALL THE TIMES I TRIED TO PLAY SKIRMISH WITH RUSSIANS MY PC CRASHED AFTER 15 MINUTES.I CHANGED THE GAME SETTINGS FOR THE GRAPHICS TO "LOW" AND I PLAYED MY FIRST WHOLE GAME WITHOUT ANY PROBLEMS.TRY IT.


Ok I'll give it a go. Thanks. ;)
#61433

Re: *NEW NEW* If your game crashes - Post here

Um...,will you help me or not?
#61437

Re: *NEW NEW* If your game crashes - Post here

AnnihilatorX18 wrote:
Um...,will you help me or not?

I guess you installed all the four updates since 2.500, right?
Mors Indecepta

Might controls everything, and without strength you cannot protect anything. Let alone yourself...
#61927

Re: *NEW NEW* If your game crashes - Post here

I downloaded the new version 1.31. Ran game, ran map "Seelow Heights":
http://s014.radikal.ru/i328/1103/9c/2d1cc64bd2f5.jpg
At this point, you get stuck, but the music is playing. Restarted the game several times, same result. Chose the Red Army faction. What should I do? ???

Last edited March 28, 2011 at 5:04 PM by snakefun

#61928

Re: *NEW NEW* If your game crashes - Post here

I means you're low on resources. So you might wanna try lowering your settings (graphic ones). For any further advice you should probably list your system specs.
Forum post image
If you want a picture of the future,
imagine a boot stamping on a human face
— forever.
#62274

Re: *NEW NEW* If your game crashes - Post here

Check this post:

I got an "Unable to create report. Please verify there's enough space in your TEMP folder" error message or Eastern Front just freezes and the sound effects loops and I have to restart my PC.

Also, remember to close Relic downloader after starting EF, you can see how to disable it reading this topic (the information is at the middle of the post):
READ BEFORE POSTING!! - List of Issues & Fixes

Always make sure RelicDownloader is closed when playing EF.
Mors Indecepta

Might controls everything, and without strength you cannot protect anything. Let alone yourself...

Last edited March 31, 2011 at 4:49 PM by blackbishop

#62280

Re: *NEW NEW* If your game crashes - Post here

All OK, thanks! 8)
#62545

Re: *NEW NEW* If your game crashes - Post here

It is frustrating since the last 1.31 update. We start playing a EF game on Relic server then after one hour or so the game says either you are victorious or lost. The connection simply crashes. Enough RAM on both machines (8 GB) and high-end video card from EVGA (over a gig with two power supply cables!!!). We tried regular CoH without any problem. Since we played previous versions of EF without any problems in ULTRA video mode, there must be something seriously wrong with the scripting/programming. There are also only a few multiplayers online with EF, so there must be an issue.
#62549

Re: *NEW NEW* If your game crashes - Post here

You should upload your warnings.log and your dmp file from the crash.
Mors Indecepta

Might controls everything, and without strength you cannot protect anything. Let alone yourself...
#62602

Re: *NEW NEW* If your game crashes - Post here

blackbishop wrote:
You should upload your warnings.log and your dmp file from the crash.


thanks for fast reply. Where can I find the dmp file? Since I played (or tried to play) more games on April 2, I have enclosed 2 warnings.log files.
#62605

Re: *NEW NEW* If your game crashes - Post here

you can find it in your temp folder. click on start menu->Run->"%temp%" (withou the quotes).

The dmp file has a generic name, but you will recognize it by checking the date of the crash.
Mors Indecepta

Might controls everything, and without strength you cannot protect anything. Let alone yourself...
#62807

Re: *NEW NEW* If your game crashes - Post here

Sorry,I can't logged in for many weeks to reply.And yes,I have installed all the patches from 2.500.0.But when checked the EF_Launcher log and i discovered:
28.02.2011 11:20:03 : MESSAGE : Unable to locate Eastern Front Mod registry entries.
But yesterday was able to check these.
ps:Last i remember is the CoH was 2.601.0
#62838

Re: *NEW NEW* If your game crashes - Post here

AnnihilatorX18 wrote:
Sorry,I can't logged in for many weeks to reply.And yes,I have installed all the patches from 2.500.0.But when checked the EF_Launcher log and i discovered:
28.02.2011 11:20:03 : MESSAGE : Unable to locate Eastern Front Mod registry entries.
But yesterday was able to check these.
ps:Last i remember is the CoH was 2.601.0

do you have 32 or 64 bits OS?
Mors Indecepta

Might controls everything, and without strength you cannot protect anything. Let alone yourself...
#62916

Re: *NEW NEW* If your game crashes - Post here

I have 32bit.
#63903

Re: *NEW NEW* If your game crashes - Post here

I get a random crash in the middle of any game i play recent crash report.

Map: Sevastopol
2 vs 2: 2soviets and 2Wehrmacht (i was one of the soviets)

Date: 12/4/2011 (Aus date format)

DMP: CoH55F97JB5.dmp

2011-04-12 12:35:20  Entered Unhandled Exception Filter

2011-04-12 12:35:21  Minidump file successfully saved

                          C:\Users\ANTONI~1\AppData\Local\Temp\CoH55F97JB5.dmp

2011-04-12 12:35:21  Launching BsSndRpt.exe

                          "BsSndRpt.exe" /i "C:\Users\ANTONI~1\AppData\Local\Temp\BsSndRpt.ini"

Last edited April 12, 2011 at 3:20 AM by Tonza

#64231

Re: *NEW NEW* If your game crashes - Post here

my friend crashed while playing on lenningrad with me it said "entered unhandled exception filter" we were playing on lenningrad with one american bot for wehrmacht and two soviets
#65413

Re: *NEW NEW* If your game crashes - Post here

donghaijie wrote:
blackbishop wrote:
donghaijie wrote:
blackbishop wrote:
Thanks for your cooperation guys! Your reports, along with many others from the previous pages have been submitted.

Let's hope that bugs will be fixed :).

when  they can fix that ?  :-\

Don't know. Let's hope soon.

:-\  not fixed ?


I update to EF_Setup([IP address redacted]).exe    same problme  still  crash  :-\
#66092

Re: *NEW NEW* If your game crashes - Post here

Game crashes online and off, at least 10 min in during random events on any map with any number or types of players. Computer is more than enough to handle the game.

Win 7 Pro x64
AMD Phenom II X4 @2.8GHz
4GB DDR3 RAM (Will be 8 soon)
AMD Radeon HD 6950 2GB

This is truly an incredible mod but every version I have played has this crashing issue.

Last edited April 24, 2011 at 7:25 AM by brandonn2008

#66677

Re: *NEW NEW* If your game crashes - Post here

Anything? I don't think it's my computer. I check RAM usage occasionally and it's always around 3GBs, not counting the 2GB of dedicated video RAM. Drivers are up-to-date, and my CPU isn't maxed out either. Even turning down settings didn't help with the crashes.
#67383

Re: *NEW NEW* If your game crashes - Post here

Hey, I´ve got a problem with my EF copy, too. I hope it is a simply error. Everytime I play EF with any factions on any map my game crashes after I mark my first unit (Pioneers, Grenadiers, etc).

Edit: I use COH 2.602 Retail Beta

Last edited May 2, 2011 at 10:42 AM by _ren

#67395

Re: *NEW NEW* If your game crashes - Post here

_ren wrote:
Hey, I´ve got a problem with my EF copy, too. I hope it is a simply error. Everytime I play EF with any factions on any map my game crashes after I mark my first unit (Pioneers, Grenadiers, etc).

Edit: I use COH 2.602 Retail Beta

Eastern Front isn't compatible with CoH Beta.
Mors Indecepta

Might controls everything, and without strength you cannot protect anything. Let alone yourself...
#67426

Re: *NEW NEW* If your game crashes - Post here

OK, thank you. This is a really simple error, isn´t it?
#67439

Re: *NEW NEW* If your game crashes - Post here

You need to own an original copy of any CoH game (Company of Heroes, Opposing Fronts, Tales of Valor) in order to play EF.
Mors Indecepta

Might controls everything, and without strength you cannot protect anything. Let alone yourself...
#67477

Re: *NEW NEW* If your game crashes - Post here

Yes, I have an original copy of CoH Gold. But I have installed it via Steam. This way I got this "Retail Beta". I´ll try to change my installation this afternoon...
#67556

Re: *NEW NEW* If your game crashes - Post here

hi here are my logs of my crash from today^^

map was tannenberg
we played as 2x soviet vs 1x wehr and 1x pe

i was fighting vs 2 jagdpanzer 4 with one is2 and an at gun

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#67598

Re: *NEW NEW* If your game crashes - Post here

:-\ I play 3v3 with no no Soviet. in any map  and it never crashes
even 2 - 4 hours game
as long as I use Soviet  it crashes  :-\ 
#67599

Re: *NEW NEW* If your game crashes - Post here

donghaijie wrote:
:-\ I play 3v3 with no no Soviet. in any map  and it never crashes
even 2 - 4 hours game
as long as I use Soviet  it crashes  :-\

did you try lowering your settings?
Mors Indecepta

Might controls everything, and without strength you cannot protect anything. Let alone yourself...
#67757

Re: *NEW NEW* If your game crashes - Post here

blackbishop wrote:
donghaijie wrote:
:-\ I play 3v3 with no no Soviet. in any map  and it never crashes
even 2 - 4 hours game
as long as I use Soviet  it crashes  :-\

did you try lowering your settings?

tried before
#67939

Re: *NEW NEW* If your game crashes - Post here

So while playing in prague, no matter what, the game crashes after about 20 mins to half hour. This happens on no other maps.
#70071

Re: *NEW NEW* If your game crashes - Post here

Got my 4GB of RAM back from RMA, and the game still crashes. I noticed it always crashes on the map Kiev, but other maps as well. Kiev also has an issue sometimes with vehicle's firing with a texture glitch (see attached image).

Edit: Checked my resource usage shortly before the game crashed, and my RAM usage was only about half, and my CPU usage was about 80% on all 4 cores so it's not my computer. What is causing the crashes?

Last edited May 21, 2011 at 9:30 PM by brandonn2008

#70454

Re: *NEW NEW* If your game crashes - Post here

My friend's and my game crashes almost every time, only when Russians are involved. We both have powerful enough computers, and sometimes it crashes shortly after starting. Here is the latest dump file, and several recent scarlogs and warning logs.