[1.31] If your game crashes - Post here

My EF used to crash a lot randomly... 'til I downgraded the shader settings from Ultra to High and the water reflection to low. It made a world of difference and EF hasn't crashed a single time since. Just posting this in case it helps someone....  :-X

I have also reduced the settings but i've got a crash without any lags in game !

This isn't the topic but, do you plan to optimise Zythomyr again ? because this is the heaviest map on the game !

@dbkblk
I also use granola, but never had this issue. Ehh... Devs already have plans to that map :P.

@Happycat
That should help, but i'm wondering that if you have 64 bits OS, CPU VT could help to increase the performance of x86(32 bits) apps :P. The bad news for inexperienced users is: that option can be enabled/disabled just from the Bios Conf. Screen. It's just a theory :P...

when i  reman a german AT gun with my own AT guys from which the gun got destroyed the games crashes.

cartmen180 wrote:
when i  reman a german AT gun with my own AT guys from which the gun got destroyed the games crashes.

Uninstall EF, download and install 1.20 (most recent version, can be found here on the announcements section or moddb)

My game crashed while doing a warm up comp stomp.
I was playing the leiningrad map.

The Ai was at my doorstep and then it crashed.
It wasn't a particularly big problem because i was getting wupped anyways but it did confuse me a bit.
i wonder if it's something to do with the smoke barrage from the soviet mortar i used in conjunction with tank hunters ambush.

idk.

hey Im ownload 2.601 and install this worked but eastern front not work I eastern front play and coulnd coh directory

I select directory play and coh directry error I cohrelic.exe say this -dev -mod Eastern_Front

this not work this game a open but no game mode normal coh

say -dev -modname Eastern_front not work this open normal coh ??

Hey all, i really need help :)

I downloaded the eastern front mod, installed it.

My CoH was Installed, all add- ons and updated to the newest version.

I updated the mod to the newest version at my friends house, then i went back home.

When I try now to start the game, it seems to search for updates, but then it crashes.

Error report: Eastern front mod stopped working, close program.

Please help, i want to play the mod :(

SeriousBlack wrote:
Hey all, i really need help :)

I downloaded the eastern front mod, installed it.

My CoH was Installed, all add- ons and updated to the newest version.

I updated the mod to the newest version at my friends house, then i went back home.

When I try now to start the game, it seems to search for updates, but then it crashes.

Error report: Eastern front mod stopped working, close program.

Please help, i want to play the mod :(

Try disabling the auto-updater. Open EF_Launcher_Config.ini located in CoH Directory and change this line

Auto_Update=True -> Auto_Update=False

hey my Ef crashes very often. while loading a game or while playin it. but most times at middle or end of the games. sometimes my hq is pink, and last game i saw big pink boxes after i shoot an V1 and everywhere was written " bad area".
PS: sry for my english  :-\ 

With which settings do you play CoH?

blackbishop wrote:

Try disabling the auto-updater. Open EF_Launcher_Config.ini located in CoH Directory and change this line

Auto_Update=True -> Auto_Update=False

Thanks alot, it worked out =)

everything on high. my performence is 55.

cossacs wrote:
everything on high. my performence is 55.

Do you have 32 bits OS?

Hi all,

about every 2nd EF game hangs on my system.
I don't have this problem when playing ordinary CoH OF.
This time I played soviets. It was a 2vs map (Tannenberg) with a normal npc on each side. Axis where 2 Wehrmacht.
I just got hit by a nebelwerfer and tried to rescue at least one AT gun.
Each time this happens the screen freezes. The last sound is repeated forever. Often I am able to kill the task with the task manager - but not always.
It would be interesting whether I am the only one having this kind of problems or if it happens more often.
Dump file is empty.

Thanks in advance. Great mod anyway!!!

y i have an 32 bit OS. (Windows XP)

You can try(if not done before) giving more space to the paging file, I assume you have 3gb of ram the maximum amount that OS can hold.

http://www.delete-computer-history.com/increase-virtual-memory.html

Last edited August 28, 2010 at 4:09 PM by blackbishop

okay i will try that. thank u

Hi!

I'm having some trouble with the Stalingrad map. It's the only map which has this problem, but it happens absolutely every time I try to start a skirmish on the map. Basically what happens is that at about 3/4 of the loading the game freezes, and I get an error about there not being enough storage space available to create a crash report. I have plenty of space, and my memory works just fine on larger maps.

Soviets, Wehrmacht and Panzer Elite were the involved factions.

Obviously there's no error log I can supply, as it is not saved anywhere when this problem occurs.


Edit: Damn! Just happened with Zhytomyr as well. I really wanted to play that map.

Last edited September 1, 2010 at 10:52 PM by Dot.Shadow

Dot.Shadow wrote:
Hi!

I'm having some trouble with the Stalingrad map. It's the only map which has this problem, but it happens absolutely every time I try to start a skirmish on the map. Basically what happens is that at about 3/4 of the loading the game freezes, and I get an error about there not being enough storage space available to create a crash report. I have plenty of space, and my memory works just fine on larger maps.

Soviets, Wehrmacht and Panzer Elite were the involved factions.

Obviously there's no error log I can supply, as it is not saved anywhere when this problem occurs.


Edit: Damn! Just happened with Zhytomyr as well. I really wanted to play that map.

You could try increasing the paging file from windows.

QuoteYou could try increasing the paging file from windows.

Done! It removed the crash, but now the game doesn't initiate the map, it simply returns to the main menu after the point where it previously crashed.

Edit: Kharkov just had the crash as well :(

Last edited September 2, 2010 at 9:36 AM by Dot.Shadow

Dot.Shadow wrote:

QuoteYou could try increasing the paging file from windows.

Done! It removed the crash, but now the game doesn't initiate the map, it simply returns to the main menu after the point where it previously crashed.

Edit: Kharkov just had the crash as well :(

Do you have a 32 bits OS? How much ram your pc has?

I have Windows XP Media Centre 32 bit and 3 GB of RAM.

Dot.Shadow wrote:
I have Windows XP Media Centre 32 bit and 3 GB of RAM.

I also forgot to ask... How much video memory your pc has?

Yes, the system ran out of memory and shows that error(not enough space), you increase the pagefile and the crash continues, but now can write the dump file.

Low your graphics settings. If that doesn't help, avoid playing on those maps. IMO is next to nothing what you can do to fix it(without any radical solution)... it's the limit of any 32 bits OS.

I have a Nvidia GT9600 GT 512 mb, which should be enough hopefully.

I'm not getting a new computer quite yet, as I'm busy with some other economically heavy things right now. Maybe another GB of ram could be a good idea though, as it's not the most expensive piece of hardware out there.

Edit: All right! I just played Zythomyr just fine now! Lowering my settings worked like a charm :D

Last edited September 2, 2010 at 10:05 PM by Dot.Shadow

Dot.Shadow wrote:
I have a Nvidia GT9600 GT 512 mb, which should be enough hopefully.

I'm not getting a new computer quite yet, as I'm busy with some other economically heavy things right now. Maybe another GB of ram could be a good idea though, as it's not the most expensive piece of hardware out there.

With radical solution meant having more than 4gb of ram and 64 bits OS :). Because 32 bits OS just handle up to 4gb, nothing more. So if you have 20GB of ram and a 32 bits OS(XP/Vista/7) it just will recognize 4GB.

Last edited September 2, 2010 at 11:21 PM by blackbishop

Only 3 GB? I thought it was capped at 4 GB.

Dot.Shadow wrote:
Only 3 GB? I thought it was capped at 4 GB.

Oh yes... my bad :). Fixed.

[quote author=Rizz link=topic=3583.msg35412#msg35412 date=1274985190]
Please include the following files:

*Documents/My Games/Company of Heroes/warnings.log
*Temp/RandomLettersAndNumbers.dmp (see below)

How to get the DUMP file

1. Hold Windows Key and click R


2. Enter "%Temp%" (without " " and with % %)

Find the .dmp file that was created at the time of the crash

I have windows7 pro, it will not let me do the %Temp%  >:( . It is in my regedit. (%Temp% so I know it is there)
My game crashes about half way Through no matter if it a small map or a large map. (2 or 8 player skirmish)
Is there another way for me to get the "crash report" ?

[/list]

MAI29 wrote:

Rizz wrote:
Please include the following files:

*Documents/My Games/Company of Heroes/warnings.log
*Temp/RandomLettersAndNumbers.dmp (see below)

How to get the DUMP file

1. Hold Windows Key and click R


2. Enter "%Temp%" (without " " and with % %)


3. Find the .dmp file that was created at the time of the crash

I have windows7 pro, it will not let me do the %Temp%  >:( . It is in my regedit. (%Temp% so I know it is there)
My game crashes about half way Through no matter if it a small map or a large map. (2 or 8 player skirmish)
Is there another way for me to get the "crash report" ?

Fixed...

I have win7 too and doing that shows me the temp folder as well. You can search for your temp folder over your user folder\appdata\local

Hi, I'm new to EF but i have to say I like it so far:)
Have however come over a little bug:
I was playing the "Allied hardcore defensive winter" map that I got from http://companyofheroes.filefront.com.
I was playing the Soviet and the CPU faction was Wehrmacht.

On this map you start with a few MG-bunkers and Flak-88's; aswell as a squad of American riflemen, theese were talking russian (no problem:P) and had the build button, but nothing to build, so I guess the game recognised them as russians. The crash happens, and this have happened each time me and my friends have tried it, when we try to make the "american" squad take over an Flak-88. I suppose the game thinks of them as russians and therefor not able to use weapons laying around, but the icon appears when we mouse-over and it is clickable.
I hope the files i added are the right ones, good luck on findign the bug:)

Ok so I was playing online and it crashed:

*I think I got the files attached

*Map: The Scheldt
*Factions: 3 Soviets (comps) vs. 3 Wehrmacht (humans)
*Doing: watching an ally's rocket halftrack barrage on countless hordes of red infantry, then I clicked on the minimap to go to my base and it froze the visual and looped the audio
*Crashes during every or almost every game: yes, but lately it has been a different crash than this where the visual sticks (except the cursor) and flashed between the last 2 frames, but the audio keeps going (as does the battle) underneath the stuck visuals.


I hope that by doing this, it will help you figure out the cause of the crashes easier, and fix them.

v/r

izo
screenname: mezzomorto

berlin, 1 human soviet and 2 AI soviet. 3 AI Wehrmacht. just attacking the other side, almost won the match. half an hour of play and then crash report. this happens every time, including skirmish and multiplayer games.

Last edited September 29, 2010 at 3:18 AM by axle.

crash every time only on multiplayer game, skirmish by my own seems to work fine, al least for now, 3 players, 2 soviets 1 american, 3 panzer elite Hard AI, crash randomly.

alienware m15x
core i7 q820 1.73 ghz
6gb ram
1gb nvidia 280m
windows 7 home premium 64 bits

hp dv5la
turion x2 2.1 ghz
3gb ram
radeon hd 3450 512 mb
windows 7 ultimate 32 bits

Toshiba a305d
TurionX2 2.1 ghz
2GB ram
128 mb Radeon x1250
windows vista (ugh) 32 bits

Thanks for any help

Try lowering your video settings from ultra to high or high to medium.

blackbishop wrote:
Try lowering your video settings from ultra to high or high to medium.

thanks, but the 3 computers run the game on low graphics since we suffered from lag

I crash every map most of the time when the loading bar is 50-70% full and get this error : ---------------------------
Error
---------------------------
Unable to create the error report.



Please verify that there is enough space in your TEMP folder.
---------------------------
OK 
---------------------------

I tried to load the Berlin map before the crash.
It was me as a Soviet and 3 CPU allies as soviets vs 4 Wehrmacht.
When the crash occured i was watching the loading bar :P
Yes, the crash happens almost every game.

My CoH was patched with every individual patch from 1.0-2.601. After that i ran it then closed it. Then installed Eastern front and patched it. I don't know how i keep crashing.

PCSPECS: Windows 7 32bit
Ati 3870 Crossfire
Gigabyte GA-MA 790x Motherboard
4gb Ram
640gb Hard Drive

Any help is appreciated, also see attached WARNINGS log.

Friggit wrote:
I crash every map most of the time when the loading bar is 50-70% full and get this error : ---------------------------
Error
---------------------------
Unable to create the error report.



Please verify that there is enough space in your TEMP folder.
---------------------------
OK 
---------------------------

I tried to load the Berlin map before the crash.
It was me as a Soviet and 3 CPU allies as soviets vs 4 Wehrmacht.
When the crash occured i was watching the loading bar :P
Yes, the crash happens almost every game.

My CoH was patched with every individual patch from 1.0-2.601. After that i ran it then closed it. Then installed Eastern front and patched it. I don't know how i keep crashing.

PCSPECS: Windows 7 32bit
Ati 3870 Crossfire
Gigabyte GA-MA 790x Motherboard
4gb Ram
640gb Hard Drive

Any help is appreciated, also see attached WARNINGS log.

Well, @ImperialKaskins time to check your theory ;).

@Friggit
Could you follow these steps?

1)Start Menu->Run(or windows key + R)->temp
2)Delete all what you can.
3)Start Menu->Run(or windows key + R)->%temp%
4)Delete all what you can.
If you get the error again, repeat from step 1. Try to keep clean these folders in order to avoid those errors.

If you have any question, let us know.

I have weird problem here how it goes: when i play eastern front and i am in the middle of the game my HQ starts to shake and i alt+tab it went away then i played and it worked.Then when i go to that area where it shaked, it shaked again then i did the same thing after for sometime it shaked again but a different area.Then i did the same thing i alt+tab it then after for some time it shaked ant i have no total control of my pc so restarted it.I went to eastern front the same thing happened.Please Help me!! :'(

colneri001 wrote:
I have weird problem here how it goes: when i play eastern front and i am in the middle of the game my HQ starts to shake and i alt+tab it went away then i played and it worked.Then when i go to that area where it shaked, it shaked again then i did the same thing after for sometime it shaked again but a different area.Then i did the same thing i alt+tab it then after for some time it shaked ant i have no total control of my pc so restarted it.I went to eastern front the same thing happened.Please Help me!! :'(

What are your computer specs?

Did you tried to lower the game settings?

Do you have the latest drivers for your pc?

Sorry, I do not use English, can only use Google Translate to help you complete the letter
I have encountered in the use of Eastern MOD the following questions:
1, suddenly, the screen does not move, the sound loops.
2, in the completion of cooling, the bombardment of the Soviet Union sharpshooter skills to failure
3, Soviet engineers, construction building skills button disappeared

hastati wrote:
Sorry, I do not use English, can only use Google Translate to help you complete the letter
I have encountered in the use of Eastern MOD the following questions:
1, suddenly, the screen does not move, the sound loops.
2, in the completion of cooling, the bombardment of the Soviet Union sharpshooter skills to failure
3, Soviet engineers, construction building skills button disappeared

To avoid the first, try to lower the graphics settings (if you can).

I can talk about the second because I don't know it. Nice bug if real.

The assault engineers for soviets cannot build normal structures; just the normal engineers. Both can deploy defensive structures.

My game crashes when playing all EF maps either 50% through the loading screen or 100%. As soon as i click "Press any button" to start the match i get kicked to desktop. No errors once so ever.

If i play vanilla Company of Heroes maps such as Villers-Bocage, The Schielt (spelling?) i can play them but after about 20 minutes the game crashes and kicks me to desktop. No errors.

My system specs-

AMD Athlon II x4 620 Propus quad core (2.6ghz)
ATI Radeon 4850 1GB
4GB ram (only recognizes 3 because i'm on XP)
Windows XP SP3
500w Corsair PSU
ASUS M4A785-M (mother board)

I can run at High settings and get a good 200FPS.

I feel bad for making my first ever post a negative one, so, to placate my conscience: [move]:D Nice mod! :D
[/move]
Anyway, every match I have played crashes. Generally it'd be quite far into the match, and so far I have only played as the Soviets, fighting the Wehrmacht or Panzer Elite. Some matches have been more than 1v1, with all factions being involved in a battle at some point. So far as I can tell, there doesn't seem to be any specific thing that triggers the crash, and sometimes it will crash when I'm not actually doing anything.

I have 3 warning logs, and dunno which one you need so I shall attach all 3. However, I can't seem to find a single .dmp file anywhere on my computer. Any help?

WhoopAss_McGue wrote:
I feel bad for making my first ever post a negative one, so, to placate my conscience: [move]:D Nice mod! :D
[/move]
Anyway, every match I have played crashes. Generally it'd be quite far into the match, and so far I have only played as the Soviets, fighting the Wehrmacht or Panzer Elite. Some matches have been more than 1v1, with all factions being involved in a battle at some point. So far as I can tell, there doesn't seem to be any specific thing that triggers the crash, and sometimes it will crash when I'm not actually doing anything.

I have 3 warning logs, and dunno which one you need so I shall attach all 3. However, I can't seem to find a single .dmp file anywhere on my computer. Any help?

What are your pc specs?
Which are your settings on EF?

Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.100608-0458)
Language: English (Regional Setting: English)
System Manufacturer: HP-Pavilion
System Model: NM927AA-ABU p6045uk
Processor: Intel(R) Core(TM)2 Quad  CPU  Q8200  @ 2.33GHz (4 CPUs), ~2.3GHz
Memory: 6142MB RAM
DirectX Version: DirectX 11
DX Setup Parameters: Not found
DxDiag Version: 7.00.6002.18107 32bit Unicode

Settings are in attachments.

Lower Texture from Ultra to High.

So, every match involving the soviets crashes? if you play without them has the same effect?

Rizz wrote:
Lower Texture from Ultra to High.

Tried it and I have played 2 matches without them crashing!

[move] ;D Thank you! ;D Thank you! ;D Thank you! ;D Thank you! ;D Thank you! ;D Thank you! ;D Thank you! ;D Thank you! ;D Thank you! ;D Thank you! ;D Thank you! ;D Thank you! ;D
[/move]

blackbishop wrote:
So, every match involving the soviets crashes? if you play without them has the same effect?

I shall mess around with the other factions and see if it crashes with the texture on both ultra and high.

It seems to work with the other factions with the settings on High.

However, when the Ingenery throw a satchel charge The game crashes, at least I think it was the satchel charge that caused it. If it helps, I was throwing it at an empty trench built by me, because after saving then loading the match it had sunk into the ground (as they all had) and the infantry in them couldn't hit a thing because they just kept shooting the ground. Warnings log is attached, for setting see previous post but texture detail is high not ultra. (If you didn't know already.)