Hi there.
Please read over this before doing step 2:
http://easternfront.org/forums/index.php?topic=1677.0
Step 2:
QuoteIf you have any other problem or wasn't fixed by the advices on this thread, you can open a topic about it, just remember to upload the files just right after getting the error:
warnings.log
Located on My Games\Company of Heroes\. For any Eastern Front related errors.
scarlog.####.####.txt
Located on My Games\Company of Heroes\LogFiles. For SCAR related errors. Replace the "#" for the current date and time.
ailog.####.####.txt
Located on My Games\Company of Heroes\LogFiles. For AI related errors. Replace the "#" for the current date and time.
somefile.dmp
Only for game crashes.
Located on:
WinXP -> C:\Documents and Settings\username\Local Settings\Temp(you can access faster if you use the run box with %temp% command).
Win Vista & 7 -> C:\users\username\AppData\Local\Temp(you can access faster if you use the run box with %temp% command).
Or in weird cases, sometimes in C:\WINDOWS\Temp (you can access faster if you use the run box with temp command).
The dmp file has a generic name but you should be able to identify it by checking the date of creation.
EF_Launcher_Log.txt
Located on CoH Directory\.
Only for Launcher issues.
Screenshots
When possible you can upload screenshots of your error to make it easier to identify. Either you can upload them using an external server such imageshack, tinypic or your favorite one, or use EF's option(before submiting a reply, Additional Options->Attach).
After posting that information BB can assist you further.
Thanks and welcome to the forums :D
"Balancers are 10 a penny"
Last edited February 19, 2012 at 3:23 AM by Cranialwizard