EF v1.1 crashing

Following your suggestion, I'm making a new topic about the crashes I experience with EFv1.1

As i said, have never had EF crash before, it only happened after i updated to v1.1. Actually the game only crashed after quite some times i tried to load/play the Zhytomyr map on a skirmish. The set up was just me playing PE and the AI playing the Russian Army.
After preesing the "start" button, the screen changed normaly to the loading screen where it starts filling that "loading bar" up to approximately 80-90% and then i get an error (see the screen shot), to view the error message i have to Alt-Tab to it and to unlock the game i have to manually end it via the Task Manager.

See the uploaded files as per your request. I hope you can trace the error down and suggets/provide a solution  :-[

Thanks in advance,

Doc

Do you get this problem on any other maps?

If your running on Ultra High GFX setting, try on High and see what the results are then.

Id look for updates with your GFX drivers aswell, looks like its out of date.

Last edited May 26, 2010 at 4:51 PM by Jimbosmith

Jimbosmith wrote:
Do you get this problem on any other maps?

If your running on Ultra High GFX setting, try on High and see what the results are then.

Id look for updates with your GFX drivers aswell, looks like its out of date.

I'll try updating to the lates ATI drivers (i am using the ASUS EAH4670 vga card) and see if it helps.
As for the settings, I don't have it on ultra high (just high)

could it be the red banner but
try to use the Russians and don't use the conscripts

http://easternfront.org/forums/index.php?topic=3554.0

no this is a unreleated problem, this is a crash before a game.

I think this crash may be a graphical issue, this was my first impression though.

Last edited May 26, 2010 at 10:32 PM by Jimbosmith

Jimbosmith wrote:
no this is a unreleated problem, this is a crash before a game.

I think this crash may be a graphical issue, this was my first impression though.

I just updated to the latest ATI drivers (v10.4) and played a few games in skirmish mode with success (same as before though).

But again when i tried to play in Zhytomyr map the same exact problem occured  :-[ .

I got the same exact error message and the game stoped responding while in the loading screen. I have yet again included all the files in case you find out what causes it.

Any ideas ?  ???

Is it only on the Zhytomyr Map?

Anyway, here's the "error", dunno what it means to be honest, I don't know what it mean - more then an error occurred at line 554 of worldcommand.c, but since I don't have the source code... I can check with cope later today, he know more about this then I do.

03:59:13.12   DB -- Unable to load symbols.
SIM -- Removing unknown command receiver (1,27605)
-- FATAL EXIT --
worldcommand.c/554:!
--stack trace--

Rizz wrote:
Is it only on the Zhytomyr Map?

Anyway, here's the "error", dunno what it means to be honest, I don't know what it mean - more then an error occurred at line 554 of worldcommand.c, but since I don't have the source code... I can check with cope later today, he know more about this then I do.

03:59:13.12   DB -- Unable to load symbols.
SIM -- Removing unknown command receiver (1,27605)
-- FATAL EXIT --
worldcommand.c/554:!
--stack trace--

Thanks for taking the time to help me out on this, really appreciate it !

And yes it only happens on Zhytomyr map (at least so far... haven't played all of the EF maps yet, but quite a few). Will let you know if it occurs in any other map too.

Alright, cope needs the dump file. Create a crash and then in the bug report, click "more details" (or what it says) and in the list there's a file ending with .dmp that should be in your temp folder. Find it (make sure the name & time are correct) and upload it here.

I don't see any improvement in stability, in fact probably less so.  One new feature is I'm finding EF players crashing at the same time - not just one player failing, but all.  Attached are files from tonight's latest crash.

stryker wrote:
I don't see any improvement in stability, in fact probably less so.  One new feature is I'm finding EF players crashing at the same time - not just one player failing, but all.  Attached are files from tonight's latest crash.

you sure this isnt the bug with the Red Banner Strelky havnt taken a look at the reports yet, as im busy with college work

Rizz wrote:
Alright, cope needs the dump file. Create a crash and then in the bug report, click "more details" (or what it says) and in the list there's a file ending with .dmp that should be in your temp folder. Find it (make sure the name & time are correct) and upload it here.

I'll gladly do that.

But please can you explain in which directory is theat "temp" folder ? Cause I don't even get a "bug report" after the crash (see my previous screebshot to see what i get after the game crashes/freezes)

WIll upload the files as soon as I know where and how to find them.

Doc

Click Windows + R and enter %appdata% (with the %)

Then it's under one of the subfolders (Vista/Win 7 is Local/Temp).

Ok then, I'll try to replicate the crash and report asap.

Actually, I found out that you can enter %temp% instead.

Rizz wrote:
Actually, I found out that you can enter %temp% instead.

Yeap, saw it in your other post. Got to walk the dog now and will post later.

Cheers

Jimbosmith wrote:

stryker wrote:
I don't see any improvement in stability, in fact probably less so.  One new feature is I'm finding EF players crashing at the same time - not just one player failing, but all.  Attached are files from tonight's latest crash.

you sure this isnt the bug with the Red Banner Strelky havnt taken a look at the reports yet, as im busy with college work

Hi

I can only confirm that I wasn't using Red Banner Strelky at the time.  But I take your point - since we all crash my machine might not have been the source.  I was hosting the game though.  Previous night a similar thing, both players playing russian crashed simultaneously to a hanged game.

What does the Strelky error look like in the logs?  I guess ultimately we'll know, if that problem goes away with the new patch.

Rizz wrote:
Alright, cope needs the dump file. Create a crash and then in the bug report, click "more details" (or what it says) and in the list there's a file ending with .dmp that should be in your temp folder. Find it (make sure the name & time are correct) and upload it here.

Ok i just replicated the exact same crash as i have described it in my first post in this thread.

Map Zhytomyr, skirmish, me playing PE and an AI playing the Russians. Again i got the same error while still on the loading screen before even getting into the game map.

See below the uploaded files. As far as the dump file, I wasn't able to find one in the Temp folder, instead I found a file named "bugsplat.log" (see below) and seems to be the one you might need.

I'm really frustrated....  :-[ and will wait anxiously for your response.

P.S: I also had another crash before the one I stated aboove. It happened on Rostov map, 3v3 all humans (2 WE 1 PE and 3 Russinas), game crashed (screen frozen) a few seconds after my Jagdpanther entered the map.

ow, yah, you posted in the first page "temp is full" or something right? That's why you can't find anything. You could try to clean your temp folder.

Else, since this crash while load only occurs on Zhytomyr, just avoid it ;)

Rizz wrote:
ow, yah, you posted in the first page "temp is full" or something right? That's why you can't find anything. You could try to clean your temp folder.

I had already emptied the temp folder but it did the same thing  :-[

Rizz wrote:Else, since this crash while load only occurs on Zhytomyr, just avoid it ;)

Will do a full fresh install of EF and see if it helps out.

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I'm completely frustrated  :-[ ???

I did a complete uninstallation of EF, updated everything to latest (directX, .NET, ATI drivers), emptied the Temp folder and then i reinstalled fresh the EF.
But again i get the crash i did in the first time (first post).

I have no clue what to do...  ??? and it's a shame cause i really enjoy EF.

Last edited May 28, 2010 at 9:52 AM by MultiDoc

Sorry to bother you again about this, but the crash/problem still persists  :-[ .

I emptied my temp folder, uninstalled EF, updated vga drivers and directx, even did a compte hard disk defragmentation just in case it helps. But still crashes...  :-[

I hope there will be someone with a solution soon.

Even with all settings in low will crash?

blackbishop wrote:
Even with all settings in low will crash?

Haven't checked that  ??? . I'll give that a try then and see if it helps.

Will report back.

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MultiDoc wrote:

blackbishop wrote:
Even with all settings in low will crash?

Haven't checked that  ??? . I'll give that a try then and see if it helps.

Will report back.

At last !!! Success !!!

I changed a couple of graphic settings and even Zhytomyr map loaded (and played out) fine  ;D

Here is the list of my settings as they were:
Shader Quality High
Model Quality High
Antialiasing None
Texture Detail Ultra
Shadows Medium
Reflections High
Post Processing On
Building Detail High
Physics High
Tree Quality Medium
Terrain Detail Medium
Terrain Fidelity Ultra
Effects Density High
Rain Detail High
Object Scarring On

With the above settings the game plays fine in all circumstances except for EF, and specifically the Zhytomyr map (but not only thatsee the above thread what my problems were).
So the only settings i changed after blackbishop's suggestion, were the Texture Detail and Texture Fidelity (both from Ultra to High).

I'm really happy now and hope EF won't crash on me anymore. Will report back again after some more testing with other maps/setups.

Thanks  :)

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Everything went fine and actually i was inthe final stages of the best game i have ever played in CoH since it was first released. Epic battle at Zhytomyr, 2 humans as Germans (1 PE and 1 Wer) vs 2 Normal AI as Russians.
The game palyed flawlessly for almost 2 hours and while we had established territorial control and we were bringing the heat to the Russian base, the game unfortunately froze  ::) ??? :-[ (I had to hard reboot my PC)

See the warnings log in case it helps the developers to identify the culprit.

I was realy sad for this to have happened, especially in that game.

Doc

Last edited June 1, 2010 at 12:32 AM by MultiDoc

Object Scarring On < turn that off also it's known to cause issues

Edit,

What did you do with sturmovie ingenery at the time of the crash?

Rizz wrote:
Object Scarring On < turn that off also it's known to cause issues

Will do and as always will report back.

Rizz wrote:What did you do with sturmovie ingenery at the time of the crash?

Actually nothing, cause I was playing as PE. Russians were both AI (me as PE and a friend as Wermacht).
???
I couldn't see anything special happening at the time cause all the players 9BOTH ai 7 HUMANS) we had finished the whole command points tree and have had already used/deployed all available units in the field (my JAGDpanther was destroyed already twice after having it salvaged it with a BergeTiger)