#156016
CRASH
I HAVE CRASH PROBLEM THE GAME WORKS NORMAL BUT WHEN I TRY TO PLAY WITH THE OSTHEER ARMY IN THE EF_Setup[IP address redacted]_Full PATCH
THE GAME CRASH TO DESKTOP ANY IDEAS ?
THE GAME CRASH TO DESKTOP ANY IDEAS ?
Archived topic · 6 posts
Bugs & Tech Support
Enrique wrote:Copernicus wrote:
We figured out the TEMP Folder Full Error.
See here for more details.
Please include the following files:
*Documents/My Games/Company of Heroes/warnings.log
*Documents/My Games/Company of Heroes/LogFiles/scarlog.[Date-and-Time].txt
*Documents/My Games/Company of Heroes/LogFiles/ailog.[Date-and-Time].txt
*Temp/RandomLettersAndNumbers.dmp (see below)
How to get the DUMP file
- Hold Windows Key and click R
- Enter "%Temp%" (without " " and with % %)
- Find the .dmp file that was created at the time of the crash
Additional Information
Please provide the following information as well.
*What map were you playing?
*Which factions were involved?
*What were you doing when the crash occurred? Try to be as accurate as possible!
*Do the crashes happen during every or almost every game?
*What game mode were you playing?
Doing this helps us figure out the cause of the crashes easier, and fix them. Posts without any relevant information will be deleted.
One last thing I'd like to add as note: IF YOU ARE PLAYING THE NO-POP CAP MODE AND YOUR GAME CRASHES, YOU SHOULD NOT BE LOOKING FOR TECH SUPPORT FROM US, BECAUSE WE DO NOT GIVE SUPPORT FOR THAT VARIANT OF THE GAME.
That game-type was included due to popular demand, and since CoH Essence engine cannot support the stress of handling too many objects regardless if you use vanilla factions or not, specially if you are fighting against AI(regardless of faction) we can't do anything about it.