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Locked topic · 11 posts

Take out of game!!

Bugs & Tech Support

#155246

Take out of game!!

I'm using [IP address redacted] version. EF always take me out of game when I'm playing!!! Is it a bugs or problems from my computer!!
#155247

Re: Take out of game!!

Enrique wrote:
Copernicus wrote:
We figured out the TEMP Folder Full Error.
See here for more details.


Please include the following files:

*Documents/My Games/Company of Heroes/warnings.log
*Documents/My Games/Company of Heroes/LogFiles/scarlog.[Date-and-Time].txt
*Documents/My Games/Company of Heroes/LogFiles/ailog.[Date-and-Time].txt
*Temp/RandomLettersAndNumbers.dmp (see below)

How to get the DUMP file

  1. Hold Windows Key and click R

  2. Enter "%Temp%" (without " " and with % %)

  3. Find the .dmp file that was created at the time of the crash



Additional Information
Please provide the following information as well.

*What map were you playing?
*Which factions were involved?
*What were you doing when the crash occurred? Try to be as accurate as possible!
*Do the crashes happen during every or almost every game?
*What game mode were you playing?


Doing this helps us figure out the cause of the crashes easier, and fix them. Posts without any relevant information will be deleted.


One last thing I'd like to add as note: IF YOU ARE PLAYING THE NO-POP CAP MODE AND YOUR GAME CRASHES, YOU SHOULD NOT BE LOOKING FOR TECH SUPPORT FROM US, BECAUSE WE DO NOT GIVE SUPPORT FOR THAT VARIANT OF THE GAME.

That game-type was included due to popular demand, and since CoH Essence engine cannot support the stress of handling too many objects regardless if you use vanilla factions or not, specially if you are fighting against AI(regardless of faction) we can't do anything about it.


Also, remember EF [IP address redacted] only works with the latest version of the new CoH on Steam.
Mors Indecepta

Might controls everything, and without strength you cannot protect anything. Let alone yourself...
#155249

Re: Take out of game!!


I got the file you need but i don't know to attach on this



I have played map 1v1 Kotelkonivo, 2v2 Dom Pavlovav and 4v4 Danzig. It crashed in all maps.
I only play Soviet Faction.
The crash usually happen when i order the engineer to fix vehicle, motar to bombardment enemy and even the massive gunfighting with enemy!!!
The crash happen in all the game i played.
I only use EF mod. I'm playing COH Relaunch ver [IP address redacted]!
#155251

Re: Take out of game!!

Reply -> Additional Options
Mors Indecepta

Might controls everything, and without strength you cannot protect anything. Let alone yourself...
#155255

Re: Take out of game!!

You are not using the latest version of the new CoH on Steam. Playing EF using just "[IP address redacted]" is not enough, because all the updates released after that are counted as [IP address redacted], thus, we said it is ONLY COMPATIBLE with the latest version of COH, and at this time is 2.700.2.42.
Mors Indecepta

Might controls everything, and without strength you cannot protect anything. Let alone yourself...
#155257

Re: Take out of game!!

Anyway I can play EF on my current version of COH?
#155262

Re: Take out of game!!

As I said in the last post, no you can't.

Until you use the latest version which is 2.700.2.42 your game will always crash.
Mors Indecepta

Might controls everything, and without strength you cannot protect anything. Let alone yourself...
#155263

Re: Take out of game!!

If i don't use Steam!!! Can I update patch 2.700.2.42?
#155264

Re: Take out of game!!

buithanhtung wrote:
If i don't use Steam!!! Can I update patch 2.700.2.42?


No.
#155265

Re: Take out of game!!

You can try the old 2.602 version + EF compatibility patch, but we don't give support to it, so you are alone on that other than the instructions given.
Mors Indecepta

Might controls everything, and without strength you cannot protect anything. Let alone yourself...